A few weeks ago my mobile phone died. Dead as a Dodo or a Norwegian Blue (Monty Python reference). Not a flicker, not a glimmer. Nothing would persuade it to come to life. Even after trying all the standard restart options and searching online for recovery tips.

Admittedly it had been struggling with memory issues. Every new upgrade always takes up more and more space. Even if an older phone is still working it may still become unusable.

Tip: To avoid your technology becoming obsolete too quickly, buy as high spec as you can. It's likely to last longer

Recent studies have shown we spend the majority of our day with our mobile phone within arm’s reach. This was a timely, if slightly unwelcome opportunity to disconnect for a while.

Like many of us, I rely on technology to run my business and connect with clients and friends, particularly at this time.

Fortunately, I’m not totally reliant on a mobile phone to do business, except for one or two key things like messages and occasional ad-hoc enquiries or calls from the media. Most people will get in touch via email or through my website contact form.

My client sessions are predominately run on Zoom and only occasionally will they need to message me.

I do use the mobile on a daily basis for messaging, WhatsApp and social media. At least that was going to be one ... three less distractions for a few days.

But how to stay connected?

Putting Plan B into action

Having checked online, there was a 1-2 week delay before delivery of a new phone! Mainly due to the availability of new models and current supply chain issues.

So … I needed a Plan B to plug the connectivity gap.

Phone calls: I work from home and do still have a landline! Yep, it comes in handy occasionally. Especially if the mobile signal isn’t great or like now, when you don't have a mobile!

Not so long ago the mobile network in the area was out or disrupted for a couple of days, so it does help to have a backup.

Computer/Laptop: I have an mini-ipad which I've used in the past for email, documents, spreadsheets and accessing the internet when my laptop was out of action.

This time, it turned out to be too old for many of the latest messaging and chat app updates. Luckily, some of the messaging apps work on the laptop. WhatsApp doesn't work if you don't have a mobile phone connected!

Contacts: I put a message out via standard messages and email to anyone who was likely to contact me via my mobile to let them know email or online messages only.

Aside from the technology, it also provided an opportunity to streamline my booking system. For an initial chat or Strategy Session, people will usually contact me via mobile or WhatsApp.

• I've now integrated Zoom, so anyone booking one of these sessions is automatically sent a Zoom link and I don't have to rely on my mobile or add these manually.

Backup phone: I did have an old phone around which would have been an option but that too was dead. Luckily my sister sent me her old phone, still working so after a couple of days I had a working mobile for messages and calls.

What would you do when the technology you can’t live or run your business without fails?

What’s your Plan B?